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Learning Objectives
In Developing Usable Content & Documentation, you will learn how to:
► Define audience information needs
► Design effective information to
meet user needs
► Develop information that is user-
focused, accessible, and easy to
revise
► organise information into modular,
flexible units for later re-use, and
► implement a writing project.
In Developing Usable Content & Documentation, you will learn how to:
► Define audience information needs
► Design effective information to
meet user needs
► Develop information that is user-
focused, accessible, and easy to
revise
► organise information into modular,
flexible units for later re-use, and
► implement a writing project.
Benefits
Developing Usable Content & Documentation can help writers:
► Apply a systematic approach to
writing
► Eliminate writer’s block, and
► Reduce questions to supervisors
and support lines.
Developing Usable Content & Documentation can help writers:
► Apply a systematic approach to
writing
► Eliminate writer’s block, and
► Reduce questions to supervisors
and support lines.
Who Should Attend?
Developing Usable Content & Documentation is appropriate for anyone developing or designing complex paper-based or online information, such as:
► User guides
► Training manuals
► Compliance procedures
► System documentation, and
► Operating procedures.
Developing Usable Content & Documentation is appropriate for anyone developing or designing complex paper-based or online information, such as:
► User guides
► Training manuals
► Compliance procedures
► System documentation, and
► Operating procedures.
Developing Usable Content and Documentation
Instructor-led Training
(classroom setting)
(classroom setting)
E-learning Programmes
(in your own time)
(in your own time)
Information Mapping®
Developing Usable Content & Documentation
Developing Usable Content & Documentation is an Information Mapping course designed to guide participants into designing and developing complex content that is user-focused, task-oriented, accessible, and easy to revise.